Adding an authorized user to a member's account

Members can add up to nine family members and dependents to the accounts as authorized users. Authorized users are issued cards that have access to specified purses in the member's profile. You can use My Care Card to request a card for an authorized user and add the user to the member's profile.

To add a new authorized user to a member's account and request a new card:

1.    Find the member for whom you are adding an authorized user.

2.    Select Add Authorized User from the list in the Profile Information title bar. The Add Authorized User window displays in a separate window.

3.    Select the Customer Prefix from the list.

4.    In the Customer First Name, Customer Middle Initial, and Last Name fields, enter the card holder's first, middle initial, and last name.

5.    Select the Customer Suffix from the list.

6.    In the Embossed Name field, enter the authorized user's name as it should display on the card plastic.

7.    In the Social Security Number field, enter the authorized user's social security number in the ######### format.

Note: Do not use dashes to separate the segments of the cardholder's social security number. For example, enter 111111111 in the Social Security Number field rather than 111-11-1111.

8.    In the Date of Birth field, enter the authorized user's birth date in the MM/DD/YYYY format.

9.    Select Charge replacement fee and Charge shipping fee options as applicable to the situation.

10.  From the Delivery Method list, select the means by which the new cardholder receives the new card.

Note: If you specify a foreign address (below), the delivery method selected in step 10 must be Normal.

11.  To send the card to an alternate address select the check box and provide the address information required. Depending on the country specified, different fields are required and will be marked with a red asterisk.

12.  Click Save. My Care Card adds the user to the member's profile and submits the card request on the new user's behalf.