Providing security information

Before you can log on to the application for the first time, you must provide answers to four security questions. This multi-level security measure helps ensure continued privacy of confidential information along with your user ID and password. To keep your account secure, one of these questions may be asked when you attempt to log on to the system.

Pick a question from four sets of questions to compile your set of security questions and answers. Choose questions which you can answer without difficulty.

Important: Do not make up a false answer to a question, as you might not be challenged to answer the question for a long period of time. This is why it is important that you choose questions to which you will always remember the answer.

To specify your security questions and answers:

1.    From the first question list, select the question to which you can most readily remember the answer.

Note: The questions in each list have been selected so that the answer is only known to you. If other people can easily answer a question for you, select a different question from the list to maximize your security.

2.    In the Enter your answer field, enter the correct answer to your selected question.

Note: Valid answers can contain any combination of capital or lower case letters (a-z or A-Z), numbers (0-9), and single spaces. Answers cannot contain special characters (such as $, %, or &), punctuation, or consecutive spaces. Your answer cannot start with a space, end with a space, or cannot consist of only spaces. If your answer starts or ends with a space, the leading or ending space is automatically removed from your answer.

3.    In the Re-enter your answer field, enter the answer to the selected question exactly as you entered it in the Enter your answer field.

4.    Repeat steps 1 through 3 for the remaining three questions.

5.    Click Save and Continue. Your additional security questions and answers are saved for use when your logon attempt is seen as a risk.