Reducing the frequency of challenges

The security software evaluates each logon attempt and challenges the attempts it believes constitute a risk. You cannot eliminate the possibility of being challenged as you logon to the card management application, but you can take steps to help reduce the probability of receiving a challenge question.

Take the following actions to reduce the frequency of a challenge:

• Set your browser so that it accepts cookies from this site—
  The security software writes an encrypted cookie to your local hard drive. When the cookie is on the computer, the challenge question will not appear regularly. Make sure your Internet browser is set to allow cookies from this site. Refer to your browser's online help for more information on allowing cookies.

• Add the cookie to your anti-spyware program's safe list—
  If you use anti-spyware or anti-malware software, add the card management application's security cookie to your safe list so the cookie is not deleted.