Deactivating a user account

You can use the Maintain User page change a user's active status to control her access to My Care Card. Inactivating a user retains the user information in My Care Card but it prevents her from accessing the application with her logon ID and password.

Note: You must be a program administrator to activate or deactivate My Care Card users.

To deactivate a user's account:

1.    Click Administration > Maintain Users. The Search for User page is displayed.

2.    Find the user.

3.    Click the Delete X icon for the user you want to deactivate. My Care Card deactivates the user account and removes the account's security profile group.